PediatricIQ — How to use it

For families · 3Getting started

Go to mypediatriciq.com on your phone. Tip: use your browser’s Add to Home Screen so it opens like an app.
Enter your email. We send you a secure sign-in link — no password to remember. Open the link on the same device.
Tap Add a child: first name, date of birth, sex, country, a recent weight, and any long-term condition (sickle cell disease, asthma, type 1 diabetes, epilepsy, severe allergy, autism, kidney disease).
The country sets the doctors you reach and the units you see: pounds, inches and °F in the US; kilograms, centimetres and °C in Nigeria.

Just looking? Tap Try the sample family to explore with made-up children. Nothing you do there is saved.

The five tabs at the bottom: Home (your children, this month, tools) · Check my child · Ask AI · Care (doctors, recordings, texts) · Record (the child record).

Home screen with the children — Home: your children and “My child is unwell”.

For families · 4My child is unwell

Tap My child is unwell on Home, or the Check my child tab. It takes two to four minutes.

1. Who and what

Choose the child, then what worries you most. PediatricIQ covers thirteen problems:

Fever or feels hot	Ear pain	Vomiting or diarrhoea
Cough, cold or breathing	Baby crying or unsettled	Head injury or fall
Burn or scald	Swallowed something / poisoning	Rash or skin problem
Red or sore eye	Sore throat	Headache
Swelling, urine or kidney problem (new)

Not listed? Choose the closest one and describe it in your own words next.

Choosing the child and the problem — Choose the child and the main worry.

Describing the problem in your own words — Say it your way — any language.

2. In your own words

Type — or use your phone’s microphone — what you would tell a nurse: what you noticed, since when, the temperature. English, Pidgin, Yoruba, Hausa, Igbo, Spanish — any language is fine. Tap Read my words.

The AI only ticks boxes for what it reads in your words, and you check every tick on the next screens. It never makes the decision. Prefer not to? Tap Skip.

3. Danger signs and a few questions

You are asked about the universal danger signs — struggling to breathe, a fit, very sleepy or floppy, cannot drink, vomiting everything, a rash that doesn’t fade under a glass, a stiff neck. Any one of them means Emergency now.

Then a few questions for the problem you chose, plus the temperature (°F in the US, °C in Nigeria — a number typed in the other unit is still read correctly), days of fever, and in Nigeria whether there has been a malaria test. For a cough you may be asked to count breaths for one minute — the app times it for you.

Temperature, days of fever and malaria test — A few more questions.

The result screen — The result: the level, what to do, and why.

4. The result

At the top: the level and exactly what to do now — with one-tap buttons such as Call 911 / 112, Find the nearest hospital, Start a CareClix video visit or Request a video visit now.
Why: every rule that fired, in plain words.
To do: practical steps (for a burn: cool running water for 20 minutes; for poisoning: call Poison Control in the US, go to hospital with the container in Nigeria — never make the child vomit).
In plain words: a short explanation. It is checked so it can never soften the decision.
Watch plan and Comfort and care tips, with Work out a safe dose.

Special situations are always taken seriously: a fever under 3 months, sickle cell disease with fever or headache, a head injury in a baby, button batteries or kerosene, a teen’s safety answers, and any unwell child who already has kidney disease.

New — swelling, urine or kidney problems. Choose this for puffy eyes or face, swollen legs, feet or tummy, red, brown or cola-coloured urine, passing very little urine, pain or burning when passing urine, side or lower-back pain, or a high blood pressure reading. Little or no urine with swelling or red urine, or high blood pressure with a bad headache, blurred vision, vomiting or a fit, means Emergency now. Swelling or very little urine means a clinician now — bring a fresh urine sample in a clean container if you can. Avoid ibuprofen and herbal remedies in a child with swelling or kidney problems unless a doctor says they are safe. These rules are a draft under review by a paediatric nephrologist.

For families · 5The Watch Plan and check-back texts

Most illnesses get better at home — but some get worse. The Watch Plan sets times to check again (for example 6, 24 and 48 hours for a fever; 1, 4, 12 and 24 hours after a head injury).

At each time, open the illness and tap Do a check now. You answer the warning signs again and the level updates.
Turn on check-back messages in the Care tab: your mobile number, WhatsApp or SMS, and your consent. At each check time a message arrives on WhatsApp from DoktorConnect (+234 802 780 6577), starting “PediatricIQ check-in for” your child’s name and the illness. If WhatsApp can’t deliver, a short text message comes instead.
Reply with one number: 1 any warning sign · 2 getting worse · 3 about the same · 4 better. A 1 gives you emergency instructions straight away; a 2 raises the level and alerts a clinician.
No reply? We remind you once after an hour. Still no reply an hour later, and a clinician is alerted to call you.

Reply STOP at any time to end PediatricIQ messages, or STOP ALL to end messages from every DoktorConnect service. The same DoktorConnect number is shared by other DoktorConnect services, so if two of them have messaged you recently you may be asked “Which service is this about?” — reply P for PediatricIQ (or start your reply with P, for example “P 3”). Message and data rates may apply. Never wait for a text in an emergency.

The Watch Plan — Check-back times and “Do a check now”.

For families · 6Dose Guard — safe medicine doses

Fever medicine doses depend on weight and the strength on the bottle — never on age. Open Dose Guard from Home or from a result.

Choose the child and check the weight (pounds in the US, kilograms in Nigeria). Weigh them if the weight is more than a month old.
Choose paracetamol (acetaminophen) or ibuprofen.
Confirm the strength printed on the bottle — or photograph the label and PediatricIQ reads it; you still tap the matching strength.
You get the dose in mL, rounded down for safety, and the time the next dose is allowed. Tap to log it.

Dose Guard will refuse when it isn’t safe: paracetamol under 3 months or ibuprofen under 6 months, no weight, bottle strength not confirmed, too soon since the last dose, or the maximum doses in 24 hours already given. Ibuprofen carries a warning if your child may be dehydrated.

For families · 7Care — doctors, video visits and devices

Talk to a doctor

The Care tab shows who is on duty now, your visits, and a button for each open illness.

	United States	Nigeria
Who	CareClix pediatric clinicians	DoktorConnect doctors
Hours	24 hours	8 a.m.–midnight (Lagos). Overnight: hospital, or book the 8 a.m. visit
How	Start a CareClix video visit. The first time, CareClix emails you an activation link.	Request a video visit now. You see: request sent → doctor accepts → join the video → the doctor’s summary. Call line +234 704 770 0006.

Every visit starts from a check, so the doctor already has your answers — and anything urgent is caught first. Video rooms are private and deleted when the visit ends.

Record for your doctor

Choose the child, then Heart or Lungs (Linktop HC21 digital stethoscope), Ears (Linktop NE20 otoscope), Eye photo or Skin or rash. Recordings attach to the open illness and are reviewed by a clinician, not scored by AI.

Stethoscope: connects by Bluetooth in Chrome or Edge on Android phones and laptops.
Otoscope: works as a USB camera on laptops and many Android phones.
iPhone: record in the Linktop app, then attach the file here.

Check-back texts

Shows whether texts are on and to which number — tap to change or turn them off.

The Care tab — Care: who is on duty, visits and recordings.

For families · 8The child record

The Record tab keeps one record for each child from birth. At 14–15 it moves to the young person, who then decides what a parent can see.

Tile	What it does
Growth	Add weight, length/height and head size. Shows centiles and z-scores: WHO standards under 5, CDC charts from 5 to 20, and BMI from age 2. Anything worth a look is flagged for a clinician.
Milestones	Short checklists from 2 months to 5 years: what your child can do now. Lost skills or “not yet” items are flagged.
Vaccines	The schedule for your country. Photograph the vaccination card and PediatricIQ reads the dates; you confirm each one before it is saved (the photo is not stored). Missing visits are listed with catch-up guidance.
Birth record	Weeks of pregnancy, birth weight, Apgar scores, head size, newborn hearing screen.
Eyes and ears	The signs to watch for at your child’s age.
Exam recordings	Stethoscope, otoscope and photo recordings.
Action plans	Appear when a child has asthma (green, yellow and red zones) or sickle cell disease (daily care, pain at home, go to hospital now). Fill in the medicines and doses from your clinician, then Print or save as PDF for school and family.
Safe sleep, crying plan	For babies: back to sleep, every sleep; and a plan for hard moments — never shake a baby.

The record also lists every illness and every dose given, so any clinician can see the history.

The child record — One record from birth.

Vaccines — card photo and missing visits.

For families · 9Mind & mood

Feelings, worries and behaviour matter as much as fevers. Open Mind & mood from Home → Tools, then tap the child.

Parent checklist (ages 4–17): 17 quick questions about the past few weeks (the Pediatric Symptom Checklist).
Teen check (ages 12–17): hand the phone to your teen. They answer privately about mood, worry and safety.
Under 4: behaviour and development are in Milestones.

Privacy for teenagers

Under 14, you see a summary. From 14, your teen’s answers go only to the clinician; you see that the check was done and whether a clinician will follow up. One promise is always kept, and your teen is told it first: if the answers show they may not be safe, you are told there is a safety concern — never the answers themselves.

If a safety concern appears, you are told to stay with your child and put away medicines, sharp objects, rope, pesticides and any weapon — a step that saves lives — and how to get help now.

You, the parent

Your Ready Mindset shows what tends to get in your way when following a care plan, so clinicians can explain things the way that works for you. The Compass helps if you are feeling heavy or lost yourself, pointing you to EMBER or WAYLIGHT.

Teen check introduction — The teen is told how privacy works before starting.

For families · 10Ask PediatricIQ

The Ask AI tab answers everyday questions — sleep, feeding, growth, vaccines, behaviour — in short, plain answers.

It never diagnoses and never gives a medicine dose (it sends you to Dose Guard).
If your child sounds unwell now, it tells you to use Check my child.
Emergency or self-harm words are caught before any AI is used, and you get the emergency or crisis numbers straight away.
Conversations are not stored.

For families · 11PRAXIS for autistic children

For a child with autism ticked — or after a milestone concern — the record shows PRAXIS — therapy together: physiotherapy, occupational therapy and speech therapy in one record, built from your child’s own baseline.

Tap Connect PRAXIS. PRAXIS opens with a one-time code.
Sign in there and tap Share with PediatricIQ.
Come back and tap I’ve shared — check now. Movement, fine-motor and communication trends, and your therapists’ plan, appear in the record — and your child’s clinicians see them too.

You stay in control: stop sharing any time in PRAXIS (Me → Share with a therapist). Raw recordings never leave PRAXIS.

For families · 12From the DoktorConnect app

In the DoktorConnect app, Family → Open in PediatricIQ opens that child here. Symptom check → My child sends children to PediatricIQ’s child-safe rules.
Sign in with the same email as the DoktorConnect app. Each child keeps one DoktorConnect ID everywhere, linked to you as their parent.
PediatricIQ is also listed among the DoktorConnect engines.

For families · 13Privacy and safety

Your data

Only you and your child’s clinical team can see your child’s record.
Clinical reviewers who check the rules cannot see any patient data.
A teen’s private answers can be read by clinicians only — never through the family account.
Your number is used only for care messages; it is never shared for marketing.

What PediatricIQ is not

Not a diagnosis, and not a replacement for a doctor.
Not for emergencies — call 911 (US) or 112 (Nigeria).
A prototype under clinical review: rules are awaiting board and pharmacist sign-off.

Evidence & medicines	Guideline summaries and a 19-entry prescribing calculator (pending pharmacist sign-off).
Red team	Runs the 108 safety tests on demand, plus live adversarial probes of the AI, with run history.
Validation	Silent-mode study: log a real case (no names, no dates of birth), record your decision first, then see PediatricIQ’s. Add the outcome at 72 hours. The dashboard shows agreement, under- and over-triage with 95% intervals, and sensitivity for serious outcomes. Download CSV.

Area	What you do there
Overview	Activity at a glance.
Staff	Invite clinicians, reviewers and administrators by email, with credentials and country. They claim the invitation by signing in.
Sites	Clinics and hospitals, used to label cases and validation data.
Patients	Upload a clinic’s children by CSV (with conditions such as sickle cell, asthma or autism). Families see them when they sign in with the guardian email.
Audit log	Every sign-off, message, link, merge and safety event, time-stamped.

When your child is unwell, know exactly what to do — and when.

ContentsWhat’s in this guide

Version 1.1What’s new since the first guide

1 · OverviewWhat PediatricIQ is

For parents and carers

For clinicians

Built to be safe

2 · How it decidesThe four levels of care