PediatricIQ check-back messages

Program: PediatricIQ Watch Plan check-backs. When a parent or caregiver uses PediatricIQ for a sick child and turns on check-back texts, we send short messages at the check times in the child’s Watch Plan, asking how the child is. Replies (1–4) update the plan; a clinician is alerted if the answers are worrying or there is no reply.

Sender: Messages are sent by Josmol Group Inc., which operates under the DoktorConnect brand. PediatricIQ is a DoktorConnect service.

How people opt in: in the PediatricIQ app, under “Check-back texts”, the caregiver enters their mobile number and ticks an unchecked box that reads: “I agree to receive PediatricIQ Watch Plan check-back messages about my child by text or WhatsApp from Josmol Group Inc. (DoktorConnect). Usually 1–4 messages per illness. Message and data rates may apply. Reply STOP to end, HELP for help.”

Frequency: usually 1–4 messages per illness, plus one reminder if a check is not answered.

Cost: message and data rates may apply.

Stop / help: reply STOP at any time to end messages; reply HELP or email hello@doktorconnect.com for help. Emergencies: call 911 (US) or 112 (Nigeria) — do not rely on text messages in an emergency.

Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.